Regarding the Lead Time for CTSH Products
Thank you for your continued support of CTSH LIGHT.
Regarding the lead time for CTSH products, we currently aim to fulfill orders within approximately 10 to 15 business days from the date of order.
Below, we explain the reasons for this lead time.
■ CTSH LIGHT's Unique Manufacturing Process
We are committed to manufacturing products by machining them from ingots (metal blocks), and the finishing work is performed after an order is received.
Drawing on our experience and knowledge in creating unique, non-mass-produced items, we carefully finish and apply rust-preventive oil to each one individually.
■ Customizable Overall Length and Ceiling Mount
The flexibility to assemble each light individually to suit your needs.
With standard mass-produced lighting fixtures, you cannot choose the length of the light or the ceiling mount specifications.
At CTSH, you can specify what is "just right for you" based on various factors, including the intended use and the size of the room,
and place an order.
Therefore, each light must be assembled and tested individually, which requires some time.
Please note that all products use round PSE electrical components, have undergone full illumination testing, and come with a one-year warranty.
■ Commitment to Metal × Handcraft × Diverse Materials
One of our brand concepts is the "fusion of precision machining, handcraft, and diverse materials."
This is because we believe that by complementing each other's weaknesses and enhancing each other's strengths, we can bring out the appeal of the materials.
The handcraft we refer to here includes artisan techniques such as "tsuchime" (hammering) and "ittou-bori" (single-blade carving).
The diverse materials include works by artists, such as ceramics and glass.
Because these items are produced in limited quantities, they may take longer than usual depending on availability.
We take a little extra time to carefully finish each item and deliver it in the best possible condition.
We appreciate your understanding.